• FAQ
  • What Happens to My Data if I End My Subscription?

What Happens to My Data if I End My Subscription?

Last updated: March 30, 2021

When you cancel a paid plan, you'll be automatically downgraded to Gleam Competition's Free plan. We do not remove any of your data unless you explicitly request to have your account deleted.

How Do I Delete My Account?

Don't want your Gleam account anymore? Review our deletion checklist then send us a request over email.

You can still export entry, user & media data from campaigns that were run while you were on a paid plan and you can upgrade again if you need to run another campaign in the future.

Can I Export My Data?

Your campaign data is stored separately based on context. All of the exports (excluding media uploads from your users) are in CSV format.

Note

Bear in mind that when you downgrade your plan to Free, you will lose access to the Users tab on the sidebar.

Was This Article Helpful?

Yes No

Ready to Grow Your Business?

Contact us

Loading...