• FAQ
  • Can I Update Questions in My Live Competition Weekly?

Can I Update Questions in My Live Competition Weekly?

Last updated: April 1, 2021

Yes, if you modify an active Competition, the changes will be reflected once you save your campaign.

We have seen some Gleam customers use the Question action as a customer survey tool, periodically changing the questions throughout the campaign once they have received enough responses for a particular question. This is a great way to diversify your campaign by seeking for more qualitative data from entrants.

How Do I Check Existing Responses?

To review your existing responses for a Question action, go to an existing campaign's Entries/Actions tab and filter the entries to your Question action.

At this point, you can review the responses directly from our Entries tab, or you can export the filtered data by clicking on Export on the top right corner, above the 🗓 icon.

How Do I Update The Question?

There are two ways to do this:

Directly Update Your Existing Question

  1. Edit your existing campaign
  2. Go to the How to enter tab and find your existing Question
  3. Modify the question to your liking
  4. Click save

On the Entries report, responses for the new Question will remain logged in your previous Question. This update does not affect your existing responses. The old responses will remain valid entries, and they will continue to appear in your report.

Remove the Old Question and Add a New Question

  1. Edit your existing campaign
  2. Go to the How to enter tab and remove the existing Question
  3. Add a new Question to your liking
  4. Click save

On the Entries report, responses for the new question will be logged as a new Question. While entrants cannot answer the previous Question anymore, this will not affect your existing responses. The old responses will remain valid entries, and they will continue to appear in your report.

Was This Article Helpful?

Yes No

Ready to Grow Your Business?

Contact us

Loading...