What Should I Do if My Email is Already in Use?
Last updated: April 3, 2021
When entering a contest you are able to change the email address you are entering with by clicking Edit next to your login details.
If you attempt to change the email address you are entering with you may get an error that the email address is already in use.
This means you have previously created or entered a Gleam campaign using the email address you want to change to. Since that account already exists in Gleam, you cannot update the email address on your current account to one that is already in use elsewhere.
Instead, you will need to Logout of your current account, and sign in again with the email address you want to use.
Then, you can use the Edit screen to remove any unwanted associated social accounts.
If you lost access to a linked social network account, you can recover your Gleam contestant account through email verification.
You can login to an existing Gleam contestant account with a previously connected social network account.
You need to sign in using the same social network account that you previously connected to Gleam. The social account must also be linked to the email address you're trying to sign in with.
Usually this means we cannot connect to your social network account anymore, so you need to reconnect them through the widget.
To unlink a social media account linked to your Gleam contestant account, click on Edit from the widget.