How Does Monthly Billing Work?

When you subscribe to a monthly plan, you are charged immediately on the date you begin your subscription. Your plan will then renew automatically on the same calendar date each month. Billing continues on a recurring basis until the subscription is cancelled.

You can cancel at any time before your next renewal date to prevent further charges. After cancelling, you will still retain access to your paid plan features for the remainder of your current billing period. Once that period expires, your account will automatically downgrade to the Free plan. Your campaigns and data will remain in your account.

If your original signup date falls on a day that does not exist in a future month (for example, the 31st), the system adjusts the renewal date to the last available day of that month. For example, if you subscribe on January 31st, your next charge will occur on February 28th (or 29th in a leap year).

Once your billing date shifts to the last available day of a shorter month, that new date becomes your ongoing renewal date. Using the example above, after billing on February 28th, future renewals would continue on the 28th of each month.

After each successful payment, an invoice is automatically emailed to the account holder as a receipt. You can also access all past invoices at any time under Payment History in the Billing tab within your dashboard. If needed, you can nominate an additional recipient to receive an emailed copy of future invoices.

If you wish to cancel your subscription, this can be done from the Plans tab in your account settings using the Manage Plan button.