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FAQsGeneralWhat Level of Support Do You Provide?

What Level of Support Do You Provide?

Published on June 18, 2023; Updated on May 4, 2025

Gleam is a self-service platform, as such we provide technical support for issues and queries for all customers. You are entitled to different support tiers depending on your Plan.

Free Pro Business & Premium
24h Email Support 12h Email Support Priority Email Support
  Submit a Support Ticket

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Can You Build My Campaign For Me?

We don't offer a managed service for building Gleam campaigns, but we're happy to offer advice or feedback when you set up your own campaign.

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