What Level of Support Do You Provide?

Gleam is self-service, and every customer gets 24/7 email support, Free plan included. Paying customers jump to the front of the queue. We don't promise a response time, but we typically reply within 12 to 24 hours.

To reach us, send a message from our contact form and pick the topic that fits. We reply by email, so reply to that email to follow up on an open ticket. Tell us your campaign's name and what you've already tried, and we can usually answer in one reply. Setup questions are often answered faster in our Help Center, which covers every Action and setting.