Where Should I Show a Customer Retention Coupon Popup?
Show your retention popup on the post-checkout page. Click to see how placement affects performance and user experience.
The most effective location for a retention popup is on your thank you page or post-checkout confirmation screen. This ensures only real buyers see the offer—and it feels like a reward, not a pitch.
With Gleam, you can place coupon popups only on checkout success URLs and personalise the experience using dynamic content, order tags, or customer segmentation.
This approach increases coupon redemptions and reduces disruption during the buying journey.