Why Are Customer Reviews Important?
Customer reviews influence trust and drive sales—especially for first-time buyers. Expand this FAQ to understand why user reviews are crucial for conversions.
Customer reviews build trust, strengthen SEO, and increase conversion rates. Studies show shoppers are more likely to purchase when they see positive social proof.
Collecting regular feedback also helps you improve service and resolve issues faster.
With Gleam, you can build a popup that requests feedback based on customer activity, helping you stay in control of the narrative while boosting visibility.