Where Should I Trigger My COVID-19 Notification?

Question

Accepted Answer

Display COVID-19 popups on pages that influence decisions—like home, checkout, and support. Expand to learn where notifications are most effective for reducing confusion and complaints.

A well-timed COVID-19 banner should appear where users are likely to be impacted or need information. Key placements include:

Homepage: Ideal for general business status updates (e.g., “We're open but experiencing delays”).
Shipping or Checkout Pages: Notify users of expected delivery changes before they pay—this prevents frustration and refund requests.
Thank You Pages: Use post-purchase banners to reinforce safety messaging or provide updated delivery timelines.
High-traffic or geo-targeted pages like /support, /visit, or /delivery.

With Gleam’s behavioural and geolocation rules, you can set notifications to appear only for users in affected regions, after scroll depth, or when a session reaches checkout. This ensures users see your message at the right time, in the right place—without disrupting the shopping experience.