Why Have I Received an 'Account Disabled' Email from Gleam?

Your Gleam account could be disabled for a few reasons:

• You have been reported because you were suspected for running fake giveaways.

• You have yet to perform winner draws, announcements and prize fulfilment in line with our Terms of Use.

  • In this case, you will need to provide proof for prize fulfilment which includes contact history with the winner, proof of purchase & receipt of transfer.
  • If you used an external tool to randomly draw winners, you must manually mark that user as a winner through the Actions tab.

• You made a dispute or reported a fraudulent charge with your bank.

  • In this case, you'll need to provide reasons for reversing the charge and either discuss with the bank to drop the dispute or arrange re-payment of Gleam invoices + $15 dispute fees for each.