Is There a Minimum Commitment Period?
There are no contracts or lock-ins. Monthly plans run month to month, and you can upgrade, downgrade or cancel at any time. Yearly plans are a one-year commitment.
The minimum is one month, so you can use Gleam for a single month and stop.
You have to downgrade back to Free before the month is over to avoid being charged for the next month.
You pay for the year up front. We only refund a yearly plan if you cancel within the first month and haven't run a live campaign. From 1 November 2026, the Hobby Plan is billed yearly only.
You can compare monthly and yearly prices on our pricing page. Removing your card doesn't cancel a plan, so cancel from Plans under your profile name.
If you only want to use Gleam for one month, just downgrade your plan to Free before the anniversary date to avoid recurring charges.
To cancel your Gleam plan, click your profile name in the sidebar, select Plans, then Manage Plan and cancel your subscription. Note: removing your card does not cancel the plan. Read on for the full steps and what to do if you were charged after cancelling.
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What Payment Methods Do You Accept?
Our credit card or debit card payments are processed by Stripe. Shopify payments are also available via the Shopify App Store.