Can I Collect Contact Info from the Notification?
Yes—add a CTA to redirect visitors to a contact or lead form for questions or support. Expand this FAQ to learn how Gleam lets you enhance COVID-19 banners with lead generation.
While the default COVID-19 template is for informational purposes, you can add a CTA button that links to a contact form or help article.
Use this to:
- Collect contact tracing details
- Route users to live chat
- Let customers ask questions or request updates
This adds value to the popup and supports your customer service process
See Next Article
Is This Template Useful Beyond COVID-19?
Yes—repurpose the template for any business update like weather, maintenance, or delays. Click to learn how Gleam lets you keep users informed beyond COVID-19.