Question 1

Can I Export Data From Old Campaigns After Cancelling My Plan?

Accepted Answer

Campaign data from your Gleam Competitions remain accessible even after you have downgraded your plan, provided they were run while you were on a paid plan.

You can still export entry, user & media data from campaigns that were run while you were on a paid plan and you can upgrade again if you need to run another campaign in the future.

Caution

Bear in mind that when you downgrade your plan, you will lose access to the Users tab on the sidebar.

Question 2

Can I Export My Competitions Data?

Accepted Answer

Here is a breakdown of what kind of campaign data is available to you based on your plan, and where to export them.

Question 3

What Happens to My Data if I End My Competitions Subscription?

Accepted Answer

Your data is kept for a retention period after your plan ends. Then finished Competitions are archived and non-winning entries deleted, so export first.