How Can I Collect Testimonials on My Website?

Ask for them inside a Gleam campaign, then put that campaign on your site.

  1. Add the Answer a Question Action and write a specific prompt, like "What changed after you started using us?". To cap the length, choose Yes under Would you like to validate the answer? and set a maximum word count. Answer validation is on the Business Plan and above.
  2. For video, add a File Upload Action and pick the file types and size limit. File Upload is on the Business Plan and above.
  3. Ask permission. Say in your terms that you may publish testimonials (custom terms need the Hobby Plan or above). A separate consent checkbox is a custom field, on the Business Plan and above.
  4. Put it where happy customers will see it, like a thank-you page after purchase. Copy your embed code from the Embed in a Page or Blog Post install option and paste it into the page.
  5. Give people a reason, like an entry into a prize draw.

If you rewarded someone for a testimonial, say so where you publish it (regulators such as the US FTC expect that).

What Is The Best Platform to Collect Video Testimonials?

There's no single best platform. Gleam's Upload action takes video files directly, and Submit a YouTube Video collects links from customers who post there.