When Should I Show and Not Show a Floating Popup?

Question

Accepted Answer

Show floating popups when users are engaged — e.g., after 5–10 seconds, on scroll, or on exit intent. Avoid showing them immediately on page load. Click to learn best practices.

Floating popups should be triggered at the right moment to avoid disrupting the user:

Good times to show:

After 5–10 seconds on a page.
When users scroll to 50% of content.
On exit intent (about to leave the site).

When not to show:

Immediately on page load, especially on mobile.
Repeatedly to the same user without respecting frequency caps.

In Gleam, you can configure these triggers under Rules & Triggers for a tailored experience.