Should a Full Screen Overlay Disappear, and When?

Full screen overlays should always have clear dismissal options to protect user experience. Best practices include:

• Allow overlays to close when users click an “X” or outside the box.
• Disappear automatically after form submission.
• Use frequency rules to prevent repeated popups for the same user.

In Gleam, these behaviours can be configured under the Behaviour Rules Guide. Installation is managed through the Capture Installation Guide.