What Should I Do if My Email is Already in Use?

That email already has a Gleam account. Log out and sign in with it instead.

When entering a contest you are able to change the email address you are entering with by clicking Edit next to your login details.

Email

If you attempt to change the email address you are entering with you may get an error that the email address is already in use.

Email in use

This means you have previously created or entered a Gleam campaign using the email address you want to change to. Since that account already exists in Gleam, you cannot update the email address on your current account to one that is already in use elsewhere.

Instead, you will need to Logout of your current account, and sign in again with the email address you want to use.

Then click Edit to unlink any social account you don't want on that account.

How Do I Recover An Existing Contestant Account?

If you lost access to a linked social network account, you can recover your Gleam contestant account through email verification.

How Do I Login to My Existing Account?

Log in with any social account you've connected to Gleam before. Lost access to it? Choose Email and we'll send you a recovery code.

I'm Getting A Login Loop, How Do I Fix?

Log in with a social account you've connected to Gleam before, linked to the same email. Can't? Choose Email and use Send Recovery Code instead.

What Should I Do If My Login Has Expired?

Reconnect the account. Click Edit next to your name in the widget, unlink the old social account, then log in with it again when the action asks.

How Do I Unlink Social Media Accounts?

Click Edit on any Gleam widget, then click the × next to the social account you want to unlink.

See Next Article

How Do I Know if a Campaign is Available in My Location?

The Competitions widget will automatically show you all the entry methods available if you are within the allowed region.