What Is the Best Way to Collect Customer Reviews?

Q: What Is the Best Way to Collect Customer Reviews?

Use a popup triggered post-purchase or on confirmation pages to collect reviews. Expand this FAQ to learn how Gleam helps you get more real reviews from real users. The best way to collect customer reviews is with a popup that appears at the right moment—after checkout or delivery confirmation. With Gleam, you can configure a review popup that redirects users to Google, Trustpilot, or any review site , using triggers like time on page, scroll depth, or page URL. This approach ensures you collect honest feedback from verified customers and improve your reputation without disrupting UX.

Published on June 17, 2025; Updated on June 24, 2025

The best way to collect customer reviews is with a popup that appears at the right moment—after checkout or delivery confirmation.

With Gleam, you can configure a review popup that redirects users to Google, Trustpilot, or any review site, using triggers like time on page, scroll depth, or page URL.

This approach ensures you collect honest feedback from verified customers and improve your reputation without disrupting UX.

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