I'm Getting a Login Loop, How Do I Fix?
Log in with a social account you've already connected to Gleam, linked to the email address you're entering with. Any other account sends you back to the login screen. For security, we don't tell you which account to use (or that you picked the wrong one), so it feels like a loop.
Fixes for the usual causes:
- Wrong account: Try each social account you might have connected, one at a time.
- Safari on iPhone or iPad: Turn off Prevent Cross-Site Tracking in your Safari settings, then try again.
- You've changed or deleted the social account: Choose Email at the login prompt and click Send Recovery Code (steps in how to recover your account).
- Asked to log in with your email provider: If your connection is flagged as high risk, we may ask you to verify your email by logging in with your email provider (for example, Gmail). Do that, then carry on entering.
- You removed Gleam from the social network before unlinking it in the widget: Reconnect your social profile, then unlink it from the widget's Edit screen.
If you lost access to a linked social network account, you can recover your Gleam contestant account through email verification.
Log in with any social account you've connected to Gleam before. Lost access to it? Choose Email and we'll send you a recovery code.
You will need to log out of your current account and sign in using the email that is already in use. It may be connected to one of your social media accounts.