How ESL FACEIT Group Used 447+ Giveaways Over 10 Years to Power Esports Fan Engagement and Sponsor Activation

ESL FACEIT Group used Gleam giveaways across global esports tournaments to generate 29.5M actions, grow a 1M+ subscriber audience and drive sponsor engagement.

Results at a Glance

Over more than a decade of using Gleam, ESL FACEIT Group has built one of the most successful long-term giveaway programs in esports.

Participants Engaged

Participants Engaged

1.27M+

1.27M+

Actions Completed

Actions Completed

29.5M+

29.5M+

Average Conversion Rate

Average Conversion Rate

31.99%

31.99%

Total Impressions

Total Impressions

6.9M+

6.9M+

Newsletter Subscribers

Newsletter Subscribers

1M+

1M+

Giveaways Launched

Giveaways Launched

447+

447+

"

We’ve been using Gleam for many many years and it has become a core part of our fan engagement strategy.

Oliver Brix

Senior Director of Marketing at ESL FACEIT Group

Over more than a decade of using Gleam, ESL FACEIT Group has built one of the most successful giveaway programs in esports.

They operate some of the world’s largest esports tournaments, attracting millions of viewers across global broadcasts.

But as esports audiences grow, the challenge becomes clear: how do you convert viewers watching a live stream into engaged fans who follow your channels, join your communities, and interact with sponsors?

Over the past decade, ESL has used Gleam to bridge that gap.

Giveaways promoted during broadcasts encourage viewers to participate in interactive campaigns that connect them with ESL’s ecosystem and its partner brands.

“When we started on Gleam it was to find ways to use our broadcast to direct people towards our social media channels.”

Driving Measurable Sponsor Engagement

As ESL’s tournaments expanded, sponsorship became a central part of the esports ecosystem. But sponsors wanted more than logo placement during broadcasts. They wanted measurable engagement.

Gleam allowed ESL to turn giveaways into a direct channel for sponsor interaction, encouraging fans to visit partner platforms, follow social channels, watch content and join communities.

“As we advanced more in how we commercialize our content and products, we started utilizing Gleam as a way to show impact towards our sponsors and brand partners.”

“We wanted to show our partners that they don’t only get eyeballs on their logo and brand, but that we can directly turn our viewers into followers of their channels.”
— Oliver Brix, Senior Director of Marketing at ESL FACEIT Group

These campaigns encourage fans to engage with partners by visiting websites, following social channels, watching videos, joining communities or completing surveys.

A Self-Sustaining Giveaway Model

Another unique aspect of ESL’s strategy is that all giveaway prizes are supplied by sponsors, allowing them to run large campaigns without investing in prizes themselves.

“Every single prize in the giveaways comes from our brand partners, so we effectively invest zero into it ourselves.”

This creates a model where sponsors gain followers and engagement, while ESL benefits from deeper fan interaction and stronger partner relationships.

A Decade of Measurable Fan Engagement

Over more than ten years, ESL has run more than 447 giveaways across tournaments, events, and marketing campaigns.

In total, these campaigns have generated:

  • 6.9 million impressions

  • 29.5 million completed actions

  • 1.27 million participants

  • 31.99% average conversion rate

These numbers illustrate how giveaways can evolve from simple promotions into a long-term engagement engine.

For ESL, Gleam campaigns are now used regularly across their esports events to drive interaction with fans and partners.

Building a 1 Million Subscriber CRM Database

One of the most valuable outcomes of ESL’s long-term giveaway strategy has been the growth of its email marketing database.

Over time, Gleam campaigns have helped ESL build a newsletter list of more than one million subscribers.

This database feeds directly into ESL’s CRM and powers many of its marketing initiatives, including:

Oliver highlights the importance of this channel.

“Newsletters is an interesting topic, as we have used Gleam a lot to drive sign-ups for our own newsletters, and it’s played a major role in building our newsletter database of over 1 million users.”

For ESL, email marketing has become one of the most powerful owned channels for maintaining long-term relationships with esports fans.

IEM Krakow 2026 Giveaway

One example of ESL’s sponsor-activation approach was the IEM Krakow 2026 Giveaway, promoted during one of the world’s most iconic esports tournaments.

Campaign Results

  • 11,285 impressions

  • 68,326 actions completed

  • 5,886 users

  • 52.16% conversion rate

Participants entered the giveaway for a chance to win prizes from several ESL partners.

Fans could win prizes from partners including Intel, DHL, ZOWIE, Kolex and Red Bull, such as gaming hardware, CS2 starter boxes and IEM Cologne 2026 tickets.

All prizes were provided by ESL’s brand partners.

Multi-Brand Sponsor Engagement

ESL doesn’t run giveaways just to engage fans - they use them to deliver measurable value to sponsors.

Instead of offering passive brand exposure during broadcasts, ESL builds campaigns that actively push fans to interact with partner brands.

In this campaign, ESL directed users to complete actions across multiple sponsors, including:

  • Intel - driving traffic to gaming content and social channels

  • DHL - promoting branded content and campaign experiences

  • Kolex - generating app downloads and platform discovery

  • ZOWIE - growing newsletter subscribers and social followers

  • Chexx - expanding community engagement across social and Telegram

  • Red Bull - increasing reach across Instagram and TikTok

Each action moved beyond impressions and turned viewers into measurable outcomes for sponsors.

This is critical for ESL’s business model.

By showing that campaigns can generate:

ESL positions sponsorships as performance-driven investments, not just branding opportunities.

Instead of selling visibility, ESL delivers results.

That shift allows them to:

A Global Audience

The campaign attracted participants from across the esports community worldwide, including the United States, United Kingdom, Germany, Poland, France, Canada, Sweden, Australia, Brazil, Spain, Italy and India.

This global reach highlights the international nature of esports fandom and the scalability of Gleam-powered campaigns.

Long-Term Impact

Over the past decade, Gleam has become deeply integrated into ESL’s marketing operations.

Campaigns support:

  • Fan engagement across tournaments

  • Social media growth

  • Newsletter acquisition

  • Sponsor activations

  • Global community participation

Oliver summarises the long-term value clearly.

“Easy to say that Gleam has indirectly delivered a lot of potential revenue to our business.”

Engaging Esports Communities With Giveaways

Esports fans are highly engaged audiences who love interacting with tournaments, teams, and gaming hardware.

Giveaways offer a natural way to channel that enthusiasm into actions that benefit both fans and brands.

By combining premium prizes, sponsor partnerships, and interactive campaigns, ESL has turned giveaways into a powerful engagement strategy.

Whether you’re running a gaming event, growing a community, or activating brand partners, giveaways remain one of the most effective ways to engage audiences.

With Gleam, you can:

  • Grow your social media following

  • Collect email subscribers

  • Drive traffic to partner platforms

  • Reward fans for engaging with your content

  • Run global campaigns in minutes


Customer Success Stories

Your success is ours, see how we've helped others grow.

Customer Success Stories

Your success is ours, see how we've helped others grow.

Want to Be Featured?

Are you satisfied with your Gleam experience? Share a testimonial with us:

Inspired by this Case Study?

Sign up now and create your next-level marketing campaign: