Customer.io Integration
Customer.io helps you expertly personalize and automate your customer communication. Gleam integrates fully with Customer.io so you can easily and effectively collect emails from customers and start delivering messages.
You can enable Customer.io Integration on the Pro plan & above. Simply navigate to Settings > Integrations then turn on Customer.io.
You will then need to add your site ID, Tracking API key, App API key & the default triggering event.
Refer to Customer.io's documentation for managing your API credentials.
We support the syncing of Custom Fields for Customer.io through our Custom Field Sync feature, you can set this up via the Custom Field Mapping button when setting up the integration.
Once you've activated your integration with Customer.io you can now use Subscribe actions to send mails to any list that you want.
In order to test if emails successfully send to Customer.io you need to do the following:
- Have a competition created with a Subscribe action
- Ensure that this action is linked to an existing list in Customer.io
- Enter the action manually from your competition dashboard
- The action will become invalidated (since we automatically invalidate admin actions)
- Go to the Actions tab for that competition, then make your action valid
- It should appear in Customer.io within a few minutes
If you need to whitelist IP addresses, requests from Gleam will come from 173.255.204.234 or 45.79.6.209
See Next Article
Drip Integration
Drip is an Email Marketing Automation platform that has recently been acquired by LeadPages. With this integration you can send users that have completed a Subscribe action on Competitions or Reward or a Capture to Drip and Tag them to be automatically included in your Segments.