User Details Tab
Rewards by default are Anonymous, unless you specifically have an action that captures user details. You can configure what kind of user details to collect in this tab.
You can see below the typical flow to complete a reward by answering a question.
In the Actions tab you will see the data for the completed action, but the user will be Anonymous:
If a user attempts to redeem a Reward action that requires details then they will see a form. You can also make capturing details mandatory by enabling the Capture Contact Details option.
If the entrant authenticates with a social network, then we'll prefill as much of the information above as the network will give us. For example, Facebook gives us their email address to prefill, Twitter doesn't.
On our business plan you can also add additional custom fields to this form & also notify users that subscribe to your competition notifications.
Minimum Age
If you require that your users meet a minimum age requirement then you can select from multiple options on this dropdown. We support both UK & US formatted DOB.
This will add an extra field onto the user details form:
Require Login Before Actions
By default the Rewards widget will show all of the actions a user can complete to unlock. You may want to force the user to login or provide details first before they see how to redeem.
You can see an example of this functionality below (ensure that you are logged out of the widget):
Please note that for Rewards you must also have the Capture User Details option enabled for this to work.
Capture User Details
If you choose to capture user details, then the widget will prompt users to enter their email address.
This will then make any data in the backend associated with the user claiming your reward:
Login With
Getting users to login to the widget with Rewards is not as important as it would be with Competitions. However you still have a number of ways to customise this particular flow.
Default
This is the default behaviour of the widget, all the login options will be selected. The user will see these displayed at the top of the Reward:
Adding More Login Options
Using Require Login
Require Login allows you to prompt the user to login before they see the available actions required to claim your reward
This option can be useful in many different ways, for example say you're targeting Facebook users only and want each users to Login with Facebook only. It allows you to control the login type completely.
Single Login Type
You can ask users to login with a single social network (i.e. Facebook or Instagram). This is particularly useful if your contest is focused on a single social network.
Multiple Login Types
If you choose multiple login types, then users will be able to select which one they prefer to login with.
Custom User Details Fields
You can control what extra details you collect from users during signup on the Business plan. Please note that this additional data does not currently sync with mail providers.
See Next Article
How to Redeem Tab
We currently support a range of actions that you can use to allow users to redeem your Reward. You will need to find a balance of what you are asking a user to do versus what you are giving them to redeem.