Klaviyo Integration

You can enable Klaviyo Integration on the Pro plan & above. Simply navigate to Settings > Integrations then turn on Klaviyo.

You will then need to add your API key & the name of the default campaign to send emails to.

Enabling the Klaviyo integration under Site Settings will make it easy to use the integration with all our apps.

You can integrate Klaviyo with our Capture app and send users to Klaviyo lists from your email opt-in forms.

To integrate Klaviyo with Capture you need to go to the Email Integrations tab when creating a Capture and select Klaviyo.

If you already set up Klaviyo in your Site Settings, the integration will automatically appear here. You can choose to use default settings, connect a new Klaviyo account, or send the contacts to a different list:

For the Gleam integration to work, allowing Write access to Lists, Profiles, and Subscriptions is necessary.

In Klaviyo, head to Settings > Account > API Keys > Create Private API Key and toggle the access levels accordingly:

We support the syncing of Custom Fields for Klaviyo through our Custom Field Sync feature, you can set this up via the Custom Field Mapping button when setting up the integration.

Once you've activated your integration with Klaviyo you can use Subscribe actions to send emails to any list that you want.

You can send phone numbers to Klaviyo using our Custom Field Sync feature.

First, you will need to add the Phone Custom Field to your campaign in the User Details tab.

You can then select Setup under Custom Field Mapping in your Subscribe action and map your Phone field to phone_number.

Your Custom Field Mapping should look like this:

You can then ask users to provide their phone numbers to enter your campaign and grow your SMS list.

In order to test if emails successfully send to Klaviyo you need to do the following:

1. Have a Competition created with a Subscribe action
2. Ensure that this action is linked to an existing list in Klaviyo
3. Enter the action manually from your Competition dashboard
4. The action will become invalidated (because you're an admin)
5. Go to the Competition's Action tab and manually validate your entry
6. That should trigger a sync and your email should appear in Klaviyo within a few minutes

Klaviyo lists have double opt-in enabled by default. If your contacts from Gleam are not appearing in Klaviyo, you may want to update the list to be single opt-in.

To find your default Opt-in Settings, go to Settings > Account > API Keys:

For list-specific settings, go to Audience > List & Segments > Pick 'List Settings' under your Gleam list > Consent > Opt-in process