SaaS Survey Giveaway Template

This template is ideal for SaaS companies that want to measure customer satisfaction, understand customer sentiment, and boost engagement by rewarding survey participation.

What This Template Does

With this template, you can create a survey to gather opinions from your customer base, ask NPS survey questions, and measure customer loyalty over the long term. Use prizes such as free subscriptions, company swag, or gift cards to incentivise higher response rates. This can be a crucial part of your customer service and retention strategy.

You can also integrate social media actions to encourage ongoing engagement beyond the survey.

Template Features

• Flexible question formats for detailed customer feedback
• Ability to run an NPS survey and calculate net promoter score (NPS) by subtracting the percentage of detractors from the percentage of promoters
• Bonus Entry to reward participants after completing the survey
• Social follow and visit actions to expand your reach
• Options for prize incentives to boost response rates

Benefits of This Template

• Helps in measuring customer loyalty with NPS questions and sentiment analysis
• Identifies loyal customers and addresses unhappy customers proactively
• Improves your product or service through direct input from your ideal customer
• Increases engagement on social media channels
• Strengthens long term relationships with customers

Who Should Use It

This template is ideal for:

• SaaS companies launching new features or products
• Businesses refining customer service and retention strategies
• Marketing teams running nps survey template campaigns
• Brands seeking deeper insights into customer feels about their offering

Integration Support

You can connect this template with:

• Bonus Entry to reward survey completion
• Facebook Visit Action to grow your social audience
• Twitter Follow Action to build long-term engagement

Official Gleam Resources

• Survey Campaign Guide
• Cold Email Best Practices

Frequently Asked Questions