Run a SaaS survey giveaway to collect actionable customer feedback and gain insights that help improve your products and services.
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SaaS Survey Giveaway Template
Run a SaaS survey giveaway to collect actionable customer feedback and gain insights that help improve your products and services.
This template is ideal for SaaS companies that want to measure customer satisfaction, understand customer sentiment, and boost engagement by rewarding survey participation.
What This Template Does
With this template, you can create a survey to gather opinions from your customer base, ask NPS survey questions, and measure customer loyalty over the long term. Use prizes such as free subscriptions, company swag, or gift cards to incentivise higher response rates. This can be a crucial part of your customer service and retention strategy.
You can also integrate social media actions to encourage ongoing engagement beyond the survey.
Template Features
- Flexible question formats for detailed customer feedback
- Ability to run an NPS survey and calculate net promoter score (NPS) by subtracting the percentage of detractors from the percentage of promoters
- Bonus Entry to reward participants after completing the survey
- Social follow and visit actions to expand your reach
- Options for prize incentives to boost response rates
Benefits of This Template
- Helps in measuring customer loyalty with NPS questions and sentiment analysis
- Identifies loyal customers and addresses unhappy customers proactively
- Improves your product or service through direct input from your ideal customer
- Increases engagement on social media channels
- Strengthens long term relationships with customers
Who Should Use It
This template is ideal for:
- SaaS companies launching new features or products
- Businesses refining customer service and retention strategies
- Marketing teams running nps survey template campaigns
- Brands seeking deeper insights into customer feels about their offering
Integration Support
You can connect this template with:
- Bonus Entry to reward survey completion
- Facebook Visit Action to grow your social audience
- Twitter Follow Action to build long-term engagement
Official Gleam Resources
Frequently Asked Questions
Make your surveys short, incentivised, and delivered at the right time using popups. Click to learn which strategies drive higher survey participation.
Surveys should be under 10 questions and take less than 3 minutes to complete. Expand this FAQ to learn how survey design affects results.
Surveys collect detailed feedback; ratings give quick sentiment scores. Click to see when to use each to understand your audience better.
Help
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How to Set Up Your SaaS Survey Giveaway
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Select the SaaS Survey Giveaway Template
➡ Use this SaaS survey template -
Create Your Survey Questions
Include NPS questions, customer experience queries, and specific product feedback prompts. -
Incentivise Participation
Offer prizes like free subscriptions or gift cards to increase response rates. -
Enable Bonus Entries
Reward participants for survey completion to drive customer loyalty.
➡ Add Bonus Entries -
Promote on Social Media
Add actions to follow your brand on Facebook or X to expand your customer base. -
Analyse Results
Measure net promoter score (NPS) by subtracting the percentage of detractors from the percentage of promoters. -
Take Action on Feedback
Improve your products and services and address areas where customer satisfaction can be improved.
Run a SaaS survey giveaway to collect actionable customer feedback and gain insights that help improve your products and services.