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Collect Customer Testimonials

Gather authentic feedback and build trust with real customer testimonials.

Use this template to incentivise satisfied customers to submit testimonial entries for a chance to win a prize — helping you collect user-generated content that boosts credibility and conversion rates.

Tip
  • Include a clear call to action encouraging users to reflect on their positive experiences
  • Mention in the Terms & Conditions that by submitting their testimonial, users give you permission to republish their content
  • Promote the campaign on your landing page, email, and social media for maximum reach
  • Use visual or video testimonials where possible to enhance engagement

Template Features

  • Collect text or video testimonials through a custom question action
  • Showcase customer quotes and experiences on your testimonial web page
  • Optionally ask for additional details such as star rating, company name, or photo
  • Integrates with email platforms for post-campaign follow-up
  • Supports custom fields and moderation before publishing
  • Random winner selection or judging panel based on merit

Gleam’s entry widget supports rich user input, giving you the flexibility to collect content that strengthens your social proof.

Benefits of a Testimonial Giveaway Campaign

Running a testimonial contest provides multiple benefits beyond lead generation. It gives you valuable user-generated content that resonates with your potential customers.

You will:

  • Generate client testimonials you can display on your website testimonials section
  • Get authentic testimonial examples that explain your product’s value
  • Share stories across review sites, social media, and newsletters
  • Collect rich content to power future case studies
  • Build trust and credibility with happy customers and real feedback

If you need inspiration, check out these testimonial contest tips.

Integration Support

This campaign supports Gleam’s Question Action to collect written testimonials, and can be enhanced with:

  • Mailchimp, Klaviyo, or CRM integrations for follow-up
  • Moderation tools to vet submissions
  • Optional fields like star rating or company logo uploads

You can embed the contest on your testimonial landing page or use our hosted version.

Official Gleam Documentation

Frequently Asked Questions

What Is A Customer Testimonial?

A customer testimonial is a written or recorded review from a satisfied customer that highlights their experience. Expand to see why testimonials help boost conversions and trust.

How Can I Collect Testimonials On My Website?

You can collect testimonials using embedded forms, Gleam contests, or post-purchase popups. Expand to learn how to set up the perfect testimonial submission workflow.

Why Are Customer Testimonials Important For Marketing?

Testimonials build trust, offer social proof, and show real results — making your brand more relatable. Expand to see how testimonials impact customer decision-making.

Can I Use Testimonials From A Giveaway On My Website?

Yes, but only if your terms explicitly say you can reuse submitted content. Expand this FAQ to learn how to do it legally and protect your brand.

What Types Of Testimonials Work Best For Marketing?

Testimonials that include specific results, stories, or videos convert better than generic quotes. Expand to see which types of testimonials drive real results.


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How to Set Up This Customer Testimonial Giveaway

  1. Choose “Question” as Your Entry Action
    Select the “Question” action to ask users for a short testimonial — either text, a video testimonial, or a social media testimonial.
    Learn how to use the Question action

  2. Customise Your Entry Fields
    Ask for relevant details such as a quote, full name, company, or photo. Add optional star ratings or checkbox consents for content republishing.

  3. Set Permission Requirements in Your Terms
    Clearly state in your Terms & Conditions that testimonials may be used in marketing materials. You must obtain permission to share customer feedback across social proof channels.

  4. Customise the Campaign Design
    Tailor visuals and copy to align with your brand and feature real customer experiences.
    Customise your layout and styles

  5. Enable Email Integrations
    Connect Gleam to your marketing platform (e.g., Mailchimp, Klaviyo) to follow up with leads or send thank-you emails.
    Connect your email platform

  6. Install the Campaign Widget
    Add the widget to your landing page, testimonial web page, or blog using the embedded code — or host it with Gleam.
    Installation guide

  7. Select a Winner or Showcase Entries
    You can select a winner manually, randomly, or display all valid testimonial examples as social proof on your site.

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Collect Customer Testimonials

Gather authentic feedback and build trust with real customer testimonials.

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