What Is the Best Way to Collect Customer Reviews?

Use a popup triggered post-purchase or on confirmation pages to collect reviews. Expand this FAQ to learn how Gleam helps you get more real reviews from real users.

Why Are Customer Reviews Important?

Customer reviews influence trust and drive sales—especially for first-time buyers. Expand this FAQ to understand why user reviews are crucial for conversions.

Why Are Testimonials Important in Lead Generation?

Testimonials build trust by showing real results from real people — helping convert leads who are on the fence. Click to discover how to use testimonials and social proof to improve lead conversion.

How Can I Encourage More Positive Reviews?

Use friendly review requests and offer optional incentives to increase positive feedback. Click to learn what motivates happy customers to leave great reviews.

When Should I Ask Customers to Leave a Review?

The best time to ask is right after a purchase or delivery, while the experience is still fresh. Click to learn how Gleam triggers review popups at key touchpoints.

Best Practices to Collect Customer Reviews for Your Business