When Should I Ask Customers to Leave a Review?

The best time to ask is right after a purchase or delivery, while the experience is still fresh. Click to learn how Gleam triggers review popups at key touchpoints.

Ask for a review:

  • Immediately after checkout
  • When an order is confirmed as delivered
  • During a follow-up thank-you email

Use behavioural triggers in Gleam to show your popup only after users have scrolled, spent time on page, or completed a specific action. You can also install the popup on post-checkout confirmation pages for seamless UX.