31 December 2021

Rewards Templates Available on the Gleam Website

Rewards Templates Available on the Gleam Website

You can now browse all the Gleam Rewards templates on our website.

Browse Gleam Competition Rewards on Our Website

15 November 2021

Templates Library is Live on Our Website

Templates Library is Live on Our Website

You can now browse all the Gleam Competition templates on our website, including Quick Draws.

Browse Gleam Competition Templates on Our Website

30 September 2021

How To Give Feedback

How To Give Feedback

Grab some popcorn ๐Ÿฟ, because you've got front row seats to exciting new developments on our all-new design for the Gleam platform!

Our Goals

As you may know, we're in the very early stages of this new design. Here are some goals we wish to achieve with the new platform:

  • A personalised and consistent design that will make you smile ๐Ÿ˜Š
  • Modernise the platform so we can respond to your needs lightning fast โšก๏ธ
  • Repay some technical debt for decisions we made earlier ๐Ÿค”

How You Can Help

With these goals in mind, we hope that the BETA collaboration is mutually beneficial. This BETA program requires active participation from you:

  1. Check in regularly for new questionnaires to complete
  2. Provide honest & constructive feedback
  3. Actively run campaigns and try out our new features (like Quick Draws)

Plenty of what you see here is still a work in progress, as such we hope you refrain from taking screenshots and sharing publicly (e.g. posting on Twitter).

The Program

Over the coming weeks, we'll send you Typeform questionnaires which will focus on key areas of the app. Don't worry, the questions will be structured and we'll provide easy to follow instructions.

๐Ÿ’ก Check your sidebar for new questionnaires

Occasionally, we may ask for 15 minutes from you to do user interviews.

Aside from scheduled surveys, you can always submit feedback, feature suggestions, or bug reports. Submit your queries using BETA Feedback on your Sidebar.

๐Ÿ˜‡ Please remember we can't build everything for everyone, so try to avoid negative conversations like Why don't you support x anymore? or Why don't you integrate here yet?

Connect With The Team

To get frontline feedback from you, and to connect you with other #BETA members (who are founders & creators like yourself), we've set up a #BETA Discord Group to foster discussion.

You'll be able to speak with the Gleam team directly and be part of the development process. Other Gleam users will be there too if you need help exploring new use cases or how to get more out of Gleam.

29 September 2021

What's New In BETA?

What's New In BETA?

New Look & Feel

We know, our platform is due for a fresh coat of paint! This brand new design will guide us in building a more consistent UI & UX going forward. We've retained major workflows from the previous design, so you can still do things the same way as before, if not faster and easier.

Dashboard

Dashboard

The first thing you'll notice is the brand new Dashboard. From here, you can view basic information about your campaigns, plus browse our Templates & Guides sections to explore more ways to use Gleam.

Sidebar

New Sidebar

The freshly redesigned sidebar brings you some new navigation options:

  • Dashboard: A new consolidated page to access all the Gleam apps and learn more about the platform.
  • BETA Feedback: Bring up the Request a Feature or Report a Bug window.

Feedback Center

A friendly widget has been added to the bottom right corner of your screen. This is a quick way for you to reach out to us if you have any queries or requests.

Feedback Center

Design Tab on Competitions

Design Tab

When creating a new Competition, you'll notice that widget customisation options have been moved into a new Design tab.

Check out your widget's look & feel on the new preview pane we've added to the screen, plus set up your landing page styles before you publish your campaign. No more going back and forth, yay!

New Modern Widget Designs + Dark Mode

New Gleam Widget Styles

Last but not least, you'll find all new Modern and Dark styles for the Competitions widget!

The new design features rounded edges and revised spacing & hierarchy while retaining the colourful & playful appearance of the iconic Gleam widget.

And with a choice of light & dark styles, we think the refreshed Competitions widget will look good installed on any modern webpage.

What's Next?

We hope you enjoy the new look, and don't hesitate to let us know what you liked about this update!

Next up, find out how you can give feedback on the BETA program.

28 September 2021

Welcome Aboard Gleam BETA!

Welcome Aboard Gleam BETA!

With your help, we're going to build the next generation of Gleam to help you connect with your leads & customers more effectively. Thank you for joining us in this exciting new chapter.

Getting Started

We encourage you to explore the new platform thoroughly, and reach out to us if you have any feedback, suggestions for new features & improvements.

How To Get Help

Stay In Touch

Check updates to stay in touch with our new releases.

Connect with the team on our #BETA Discord Group or use our contact form.

27 July 2021

Behavioural Changes to Follow a Channel on Twitch Action

Following Twitch's deprecation of their Follow, Create and Delete API endpoints, we've made some adjustments to our Follow a Channel on Twitch action.

Previously, our Follow a Channel on Twitch action allowed entrants to 'one-click' follow your channel directly from the Gleam widget.

Now, entrants will have to manually open your channel in a new window, click 'Follow', then come back to the Gleam widget and click on 'Continue'.

It's worth noting that although the follow step is now manual, we still verify the entrant's follow status before giving out entries:

12 July 2021

TikTok Actions

TikTok Actions

The View on TikTok Action is now available on Hobby plans or above for Competitions and Rewards.

This action allows you to drive more views for your TikTok videos by having entrants watch it directly from inside the Gleam widget. After 15 seconds, entrants can claim their entries.

7 June 2021

New & Improved Capture Templates

New & Improved Capture Templates

We've come a long way since the BETA days for Gleam Capture!

Existing base templates are going to be deprecated on the 31st of August, 2021.

You can no longer create new Captures with the old templates, but we have replaced them with new & improved versions, so you can provide a more pleasant experience to website visitors.

The new templates have:

  • Email & user icons in form fields

  • Improved alignment between form elements

  • Softer edges around Capture form borders

New base templates are immediately available when you create a new Capture, based on your existing plan.

Migrating Existing Captures

To assist in migrating existing Captures to the new & improved version, we've made some changes to the Captures dashboard to help you make adjustments. Users with affected Captures have been contacted via email.

For more information on the migration process, refer to our documentation.

14 May 2021

Bandcamp Action

Bandcamp Action

The Follow on Bandcamp Action is now available on Hobby plans or above for Competitions and Rewards.

This action allows you to send fans to your Bandcamp page with the option to follow you on the platform. This channel is fantastic for fans to receive notifications when you add new music or merch. What's more, purchases from fans can create ripple effects across the entire Bandcamp community through recommendations and tag hubs, increasing your overall visibility in the Bandcamp ecosystem.

This action supports both Bandcamp URLs as well as custom domains.

Check out our guide on promoting your music with Gleam. We offer tips on promoting your music, driving ticket sales as well as growing your online fanbase.

30 April 2021

Support For Facebook Conversions API Tracking

Support For Facebook Conversions API Tracking

Gleam now supports Pixel Tracking through Facebook's Conversion API.

You can use the Facebook Conversion API to fire Impressions when users load your campaign and Leads when they enter your campaign. This is fantastic for tracking Conversions, creating Custom Audiences and running Retargetting campaigns.

Learn more about how to setup Pixel Tracking with Facebook Conversions API.

The Facebook Conversions API is not affected by Ad Blockers or Apple's iOS 14 Requirements.

21 April 2021

Support For Ukrainian Language

The Ukrainian language is now supported in our Competitions and Rewards widgets. Users on a Pro plan or above can now translate their widget into Ukrainian.

11 March 2021

Templates Library / Quick Draws

Templates Library / Quick Draws

We now offer brand new comprehensive Template libraries for Competitions and Rewards.

Gleam's Competition Templates Library

Our templates are the perfect way you for you to find inspiration and run the campaigns perfectly tailored to your unique goals without any hassle or fuss. For example, we cover social media contests, customer surveys, testimonial campaigns, and much more.

Templates range from Free to Premium plans, and cover a massive range of objectives, social networks and industries.

Log in and check them out today, and don't forget to leave us feedback & suggestions so we can continue to build more templates for you!

Quick Draws

Gleam introduces Quick Draws feature

We're also very excited to launch the Quick Draws feature. Our brand new interface allows you to present beautiful Competition live draws on social media or stream.

The templates available are:

19 January 2021

Instant Terms & Conditions / Changes to Prize Setup

Instant Terms & Conditions / Changes to Prize Setup

Gleam now automatically generates ready-to-publish, globally compliant and personalised Terms & Conditions for Competitions on all plans.

Terms are generated using our dynamic universal template and details from your campaign. This gives you a hassle-free way of generating Terms & Conditions and running compliant campaigns without extra effort.

Instant terms & conditions are available to users on all plans, with the option of including additional details and clauses.

Fully custom Terms & Conditions are available to users on the Hobby plan or above.

Changes to Prize Setup

We have added a new Prize Details section to the Prize tab for Competitions setup that allows you to list what prizes you are giving away, how many winners will receive each prize, and optionally the value of each prize.

Configure prize details in Competitions setup

This makes it easier for you to draw winners for campaigns with multiple prizes, and helps us automatically generate Terms & Conditions for your Competition.

Multiple winners & prizes are available to users on all plans.

This change will not affect how prizes are displayed on the public-facing widget, the entrant's visual experience will remain the same.