Product Improvements & Bug Fixes

Social Auth Improvements

Reliability upgrades to contestant auth including popup-safe flows, improved account state handling, and enhanced session management.

Contestant authentication on your campaigns is now more reliable 🥳

We’ve rolled out improvements to the contestant authentication flow that reduce overall auth-related errors from around 10% to under 1%.

Because the contestant experience matters, this release focuses on removing common points of friction and making sign-in behave more predictably across different browsers and account states.

What’s improved

  • Fewer blocked auth windows: We’ve reduced failures caused by browser popup and auth window restrictions, with safer fallbacks that keep contestants moving.
  • Better handling of unusual account states: Clearer detection and handling for accounts that are suspended or in abnormal statuses, so contestants aren’t left stuck in a confusing loop.
  • Smarter session management: Improved session validation and recovery to prevent silent timeouts and reduce “try again” scenarios during entry.

Why it matters

  • Better conversion rates on Actions with Auth
  • Less friction and fewer retries = less frustration for your users
  • More consistent behavior across devices and browsers

This update is live for all campaigns!

Gleam Competitions: Hobby Plan - Now Available Monthly!

Big News! 🎉

Gleam Competitions is now even easier to access — the Hobby Plan is officially available on a monthly subscription for just $19/month!

Previously, users had to commit to a yearly Hobby plan to take advantage of Gleam’s powerful tools at low pricing. Now, you can dive into contests, giveaways, and audience growth with no long-term commitment.

  • $19 billed monthly — cancel anytime
  • Access all the same Hobby plan features
  • Perfect for creators, small businesses, and indie marketers launching seasonal or one-off campaigns
  Sign Up for Gleam

Subscribe on Messenger Fix

We’ve fixed an issue affecting the Subscribe on Messenger action!

Due to Meta’s deprecation of the Send to Messenger plugin, this action was temporarily broken. We have now implemented a fix, allowing users to once again direct traffic to their Facebook Page on Messenger and initiate conversations with contestants as usual.

Everything should now work smoothly—thank you for your patience!

Improved Phone Number Field for User Details Form

We have improved the phone number field to allow users to pick their country code using a dropdown. You no longer need to validate the field using regex, and we'll pre-select the country code based on the user's location.

Phone number field in user details form for Gleam Competitions

Changes to Facebook Imports

Due to recent API changes from Facebook, the Facebook Post to Page import source will now be replaced with Facebook Page Mentions.

This change will affect Competition users who are importing Facebook Posts as entries, or Gallery users who are importing images or videos posted on their Facebook Page to a gallery.

The replacement feature allows you to import Facebook posts which mention a specific Facebook page you manage. You can also filter posts based on specified hashtags.

This means that rather than having Facebook users post on the Facebook Page you manage, from now on they will have to mention your Page and post on their own feed. Then, you can import these posts automatically to Competitions or Galleries as usual.