We've pushed a number of changes to improve the experience when drawing a winner:
Repicking is now task based, which means no more possible timeouts on huge campaigns or campaigns with lots of winners. You can also repick multiple at once, without waiting for the page to reload
Winners now have distinct ordering. This will make it easier to award 1st Prize through to however many Prizes you have
Repicking will now maintain the correct order of that winner (previously it'd move the repick to the bottom)
We've added a handy new option to allow you to pay for Gleam using your Shopify account (rather than Credit Card). This also means that if you uninstall the Shopify app it will also cancel recurring payments on your Gleam account.
We now support users that use Drip as their email provider of choice. You can tag users from Gleam and send them straight into your Drip automations from any of our apps.
Both of these Integrations are available on Pro and above.
You can now ask users to Login to your campaign via Amazon. Great for businesses that sell on Amazon and want to verify existing customers or for E-commerce businesses who want to ensure a user has an Amazon account.
Early today Steam Community started blocking Gleam.io links from appearing on their site. The reason for this is due to some users had been spamming links on various groups and profiles.
We have contacted Valve, but we are unsure if this is something that can be undone.
As a result of these Steam issues we have updated our TOS. We will no longer allow users to:
Giveaway game keys purely for the purpose of farming followers for various groups or other social accounts
Steam Actions will also no longer be available on Free plans.
Unfortunately this has gotten out of hand for a few reasons:
Some of these groups are actively blackmailing developers for keys
Users are required to jump through too many hoops for a simple key
Keys for the same games are getting recycled over and over
Some of these groups are actively breaking Valve TOS by asking users to vote on Greenlight games
Groups are giving away stolen keys that end up being deactivated
These campaigns end up eating up to 25% of our resources but drive less than 0.01% of our revenue
We will now actively start disabling Rewards that are used purely for this purpose. We will only allow developers themselves to giveaway their own keys, or approved marketing partners on a case by case basis.
If you have your Twitter / X account connected to Gleam you can do almost any action in a single click, this makes it extremely easy for users to enter campaigns.
We do have plenty of users that don't want to give Gleam access or authenticate our app via Twitter / X, which is totally fine. We accommodate these users by allowing them to Tweet or Follow via the Twitter / X Web Intent buttons.
Twitter / X used to fire a Callback after a Web Intent (Tweet or Follow) had successfully happened. This was great, as we knew that the action had been successfully completed - we just didn't know the details of the actions (@username or Tweet URL).
They recently changed the Callback to fire when any Web Intent button was clicked instead of on completion. This meant that we had no idea when the action was completed, only when it was clicked. This obviously lead to a lot of users just clicking the actions and not completing them at all.
Over the past few months we've been working on a way to validate all Twitter / X activity to ensure users are completing actions properly.
This update should provide:
Better backend data, you should see Tweet URL's for all users now
Will reduce spam and users completing actions without doing the required entry methods
Unfortunately Private accounts will now be required to authenticate with Twitter / X to complete these actions (as we have no other way to verify them).
We've added a new action that allows you to get users to Listen to your tracks on SoundCloud. This works similar to YouTube in that they need to listen to the end for it to award the entry.
This is our first major update to Capture and now means that we'll be moving towards rolling release cycles for this app (similar to what happens with Competitions + Rewards).
If you have existing Captures you'll need to upgrade them to access the new Features. Existing Custom Captures will continue to work, but will need to be re-implemented using the new Templating system to take advantage of new features.
The first iteration of Captures loaded each Capture in an iFrame, which for the most part worked well and also meant that there were less potential styling conflicts with the page. This new iteration now loads the Capture natively on your page, which allows more control over how fast they load, how smooth the transitions are, and most importantly.....styling.
We've simplified the HTML and CSS for all of our existing templates including making them all completely mobile friendly. Doing this will now allow us to easily roll out more templates or variations on a particular style of capture.
It will also allow you to easily make CSS changes to existing Captures (more on that below).
We've built a new Template and Layout structure so you can filter through which type of Capture you'd like to create. We have a huge range of new Capture types coming in our next update.
The Preview pane now shows you how your Capture looks at all widths (resize screen to play), along with a handy toggle to show how it looks on mobile devices.
You can also preview all states of your Capture: Before + After
Ever wanted to make a change to an existing template? Well now you can. Our CSS editor allows you to override or customise existing CSS elements in a Capture template to your hearts content.
We've rolled out a new improved version of Custom Captures that anyone using the BETA can use right away. This allows you to completely design your own Capture form along with CSS + HTML to use inside Gleam.
As an added bonus, Custom Captures are also embeddable!
Popups are fantastic, however inline content forms are also a huge way to convert users into valuable subscribers. You can now convert most Capture types to be embeddable, which means you can embed them inside your content, or sidebars or wherever you want - they will automatically expand to fit the div.
Keep an eye out for more embed specific templates coming real soon.
Rather than having one huge group of rules (like in the previous version), you can now chain groups of rules together via an OR statement. This allows you to give more purpose to a single Capture, for example:
Show this Capture to Returning users OR Show this Capture to New users that have looked at 30 pages
We've added some new snazzy rules for you to play with in this update also.
Schedule: This category has some rules that allow you to schedule when Captures show to a user. This is great for day parting your campaigns, or even scheduling a campaign to start and stop at a specific time or date.
You can also schedule in your local timezone or in the users local timezone. Which means you could always show a Capture at 6pm to someone no matter where in the world they are.
Ad Blocker: This rule detects if the user is using an Ad Blocker and allows you to display a Capture (or not) accordingly.
We want campaigns to be relevant and exciting for users to participate in, our aim has always been to help businesses to grow by running authentic campaigns that engage their audience.
Unfortunately we are seeing a lot of campaigns with many entry methods that are just abusing the Gleam platform for the purpose of gaining followers across multiple accounts, or requiring users to complete 50+ actions. We feel that this is unnatural and goes against the vision we have for Gleam in the long term and also is generally frowned upon by many of the API partners that we work with.
From today you will only able to add the same action type the following amount of times to a campaign:
2 on Free
5 on Pro
10 on Business
This means for example that you won't be able to add 5 Twitter Follows on the Free plan, or create 7 Custom actions on the Pro plan, or add 25 Twitch Follows on the Business plan.
This change will only affect newly created campaigns, existing campaigns will be allowed to run until their end date. If you need an exception to this rule you will need to submit a support ticket with a valid reason for us to approve.
As far as your actual usage of the Services, you shall not (directly or indirectly):
Ignore Gleam generated entries by picking an external winner - unless specifically mentioned in your T&C. For example running a Gleam campaign and picking winner via Retweets only, this defrauds users of their entries generated via Gleam.
Continually extend the end date of a campaign without users agreeing to terms that allow it;
Run a campaign that is purely designed to exchange followers (or other actions) and not for business purposes;
You can now choose to disallow Limited Profiles on Steam from completing any Steam action. Previously throwaway Steam accounts could be used to join groups.
Subscribe actions will now prevent users who have a known bounced email address from completing that action. This means if users are using invalid emails they will be prevented from using this action.=
We understand how important it is to bring attention to your crowdfunding campaigns when using Gleam. Up until now many businesses have been using our Visit action to send users there.
Today we've released a new type of actions (Kickstarter and Indiegogo) that gives much more context to your campaigns and incentivizes the user to visit them.
This has been a pain point for campaign entrants for a long time now, and this update is something we're extremely happy to push :)
You can now click the Edit button beside you name when logged into the widget to manage your: Name, Email + Social Connections
If you have multiple accounts, you may need to completely remove all links in order for them to merge. We do not merge accounts that have one of the same social login type. For example, if you have two accounts both with a Facebook login they won't merge together.
We just launched another range of actions for LinkedIn on the Business plan. This allows you to ask users to Follow you Company or Share a Post to your network.
We've just launched the first of a number of new integrations with YouTube. The first is our YouTube Comment action, which allows you to award entries to your Subscribers when they leave a comment on one of your videos.
For a long time Rewards have been completely free in terms of how many redeems you can make available. The rise in popularity of Rewards has forced us to make some decisions around limits, this is an interim step before we move to new unit cost pricing for Rewards.
As of today there will now be limits on the number of redeems per campaign on each plan level:
Free: 100 Per Campaign
Pro: 10k Per Campaign
Business: 100k Per Campaign
If you need more than that you are urged to contact sales via the Support link in the sidebar.
We have also pushed some new features to allow you to limit the number of rewards individual users can redeem.
Today we launched a new SoundCloud action that allows users to submit tracks they have uploaded into a contest. This opens up the possibility to run Remix contests 🎛
This action is also fully compatible with our Gallery product so users can view and vote on SoundCloud uploads.
Gleam campaigns now support the ability to ask users to Follow you on Snapchat or snap your Snapcode. This action is also built specifically to optimise the flow for Desktop vs Mobile.
We're pleased to announce the release of a new set of actions - Enter With.
Enter With has a simple concept, it allows you to award entries into your campaigns when users Login with a specific type of social network.
This has quite a few benefits:
It allows you to identify the user more easily
Previously you would not get access to social profile data until a user had completed 1 action of a specific type from that Network. Enter actions do both.
One change in particular is that we're starting to introduce more two step actions. The Enter With Facebook action also allows you to optionally ask the user to Like a Page.
This particular action can be interchanged with Facebook Visit quite easily.
It doesn't make sense to make users Visit your Facebook Page if the contest is already on Facebook or in a Facebook tab, the Enter action keeps users on the widget and improves conversion rates
