Social Auth Improvements

Reliability upgrades to contestant auth including popup-safe flows, improved account state handling, and enhanced session management.

Contestant authentication on your campaigns is now more reliable 🄳

We’ve rolled out improvements to the contestant authentication flow that reduce overall auth-related errors from around 10% to under 1%.

Because the contestant experience matters, this release focuses on removing common points of friction and making sign-in behave more predictably across different browsers and account states.

What’s improved

  • Fewer blocked auth windows: We’ve reduced failures caused by browser popup and auth window restrictions, with safer fallbacks that keep contestants moving.
  • Better handling of unusual account states: Clearer detection and handling for accounts that are suspended or in abnormal statuses, so contestants aren’t left stuck in a confusing loop.
  • Smarter session management: Improved session validation and recovery to prevent silent timeouts and reduce ā€œtry againā€ scenarios during entry.

Why it matters

  • Better conversion rates on Actions with Auth
  • Less friction and fewer retries = less frustration for your users
  • More consistent behavior across devices and browsers

This update is live for all campaigns!

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