Gleam Updates

Contestant authentication on your campaigns is now more reliable 🥳

We’ve rolled out improvements to the contestant authentication flow that reduce overall auth-related errors from around 10% to under 1%.

Because the contestant experience matters, this release focuses on removing common points of friction and making sign-in behave more predictably across different browsers and account states.

What’s improved

• Fewer blocked auth windows: We’ve reduced failures caused by browser popup and auth window restrictions, with safer fallbacks that keep contestants moving.
• Better handling of unusual account states: Clearer detection and handling for accounts that are suspended or in abnormal statuses, so contestants aren’t left stuck in a confusing loop.
• Smarter session management: Improved session validation and recovery to prevent silent timeouts and reduce “try again” scenarios during entry.

Why it matters

• Better conversion rates on Actions with Auth
• Less friction and fewer retries = less frustration for your users
• More consistent behavior across devices and browsers

This update is live for all campaigns!