Keep up to Date With Gleam Features
25th July, 2020
Subscribe on Messenger Action for Competitions & Rewards
The Subscribe on Messenger Action is now available on Pro plans and above for Competitions & Rewards.
This action allows you to send users relevant updates and personalised messaging on Messenger. This channel is fantastic for one-on-one messaging with your customers, allowing you to send customers their purchase receipts, product or shipment notifications, abandoned cart notifications and answer customer-related queries.
17th July, 2020
New Import Source for Galleries
You can now import Stories into Galleries using the new Instagram Stories import source. Galleries will automatically stay in sync with stories you post on Instagram, and once you import them into Galleries they won't disappear after 24 hours.
This feature is fantastic for repurposing content you post on Instagram Stories. You can easily import specific stories and build customised Galleries for showcasing your promotions, tutorials, reviews, customer testimonials and even micro-blog posts.
Minimum Age Field Improvements for Competitions & Rewards
We've made some improvements to the Minimum Age field for you and your entrants. Previously, you had to select a minimum age & date format from one of our dropdown options. Now you can just enter the minimum age your campaign requires.
As for your entrants, we now automatically configure the Date of Birth field based on their region. You can now allow entrants to enter their date of birth in US or UK format with clearly defined day, month and year fields or have your entrants declare their age with a simple checkbox.
26th June, 2020
You can now setup multiple prizes in your Competition, giving you finer control over the winner drawing process if you have more than 1 prize in your campaign. You can choose to draw all winners at a go, or draw based on each prize tier.
You can learn more about setting up multiple prizes and drawing winners for multiple prizes in the respective documentation.
Multiple prizes setup is available on all Competitions plans.
22nd June, 2020
You can now allow users to immediately access your Competitions, Captures, and Rewards campaigns on their mobile devices by scanning a QR Code and being directed to your campaign's landing page.
This is a fantastic way to get users to enter your campaigns from physical locations such as retail stores, cafes, restaurants and events. You can even use QR Codes to promote your campaign through flyers, posters and other physical marketing materials.
QR codes are available on all plans.
16th June, 2020
The Secret Code Action is now available on Hobby & Pro plans! If you are an existing Hobby or Pro user, this action is already included and you can start using it right away.
On the Hobby plan, you get access to 10 secret codes.
On the Pro plan, you get access to 100 secret codes. As usual, the limit is doubled if you are on our Yearly plans.
Visit our Secret Code Demo to test the action as an entrant.
9th June, 2020
Improved Filters For Import Actions
Today, we've rolled out improvements to filtering on Import Actions.
Every Import Action now has consistent filtering for both #hashtags and words, this change is designed to help save time and reduce manual combing through imports alongside the ability to be more flexible in the types of campaigns you can run using Imports:
12th May, 2020
Campaign Creation Speed Improvements
We've been working on speeding up the ability to build campaigns since the rollout of our Autosave feature. This release focuses on two main metrics:
- Time to start campaign
- Time to save campaign
Real-time Validation of Fields
Previously we would let users complete the campaign form then validate all the fields on save. Generally this approach was fine but could cause significant delays on larger campaigns that were doing lots of external validations (is this action setup correctly, does this social account exist? etc).
Forms now validate in real-time showing errors as you progress, we've managed to improve the completion success of campaigns by more than 10% and reduce the save time by as much as 30 seconds in some more extreme cases.
Lazy Loading of Action Forms
Previously the campaign form would preload the state of all the entry methods when starting a campaign, which could cause delays of up to 20 seconds on slower connections.
We've reduced this delay to less than 3 seconds by lazy loading the entry methods to happen after the campaign has been started.
6th March, 2020
Campaign Autosave
Campaign autosave is now available for Competitions & Rewards campaigns. All your form progress will be saved so you don't have to worry about losing your campaign again.
You can retrieve campaign drafts from the Competitions or Rewards list page:
13th February, 2020
Locations Reporting
We've rolled out a new Locations reporting tab which allows you to see which countries users are entering your campaigns from.
4th February, 2020
Contestant Recovery
We've released a new option to allow contestants to reset their accounts via email recovery. Users can select the email option when logging in to receive a verification code.
This is useful in cases where they've previously connected social accounts that are inaccessible or if they've removed permissions before unlinking any social accounts within Gleam.
7th January, 2020
Twitter Replies Import Action
You can now import text replies to your Tweets into your campaigns using the Twitter Replies Import Action.
This action allows you to easily run Twitter reply contests without requiring users to navigate away from Twitter.
Twitter Replies Imports are available on the Business plan and above
6th January, 2020
Improved Gallery + Media Exports
You can now export your collected UGC from the Gallery or from campaigns by using the Media Export button next to Export on the Actions tab in Competitions or Rewards or in the Approved/Rejected/Pending tabs within Gallery.
Large exports will turn into a background task and email you when completed.