Downtime Email Signup Template

This template encourages users to subscribe for server outage notifications, ensuring they receive instant updates when downtime occurs and when your systems are fully operational again.

Unexpected service interruptions or network outages can create frustration if users feel left in the dark. By using this system downtime notification popup, you can reassure your audience that your team is working to restore services and that they’ll be the first to know when issues are resolved.

Whether it’s scheduled maintenance or an unplanned outage, this popup helps you reduce support tickets, maintain trust, and keep your users engaged while downtime is being addressed.

What This Template Does

• Displays a system down notification on your site during outages
• Encourages users to subscribe for server outage notifications
• Sends updates when your team is still working on issues and once systems are back online
• Provides transparency and reduces confusion during issues affecting service
• Complements your status page and other communication tools

Benefits of This Template

• Maintains trust by keeping users in the loop during system outages
• Reduces frustration by sending clear updates in real time
• Helps your business respond quickly to downtime with email notifications
• Ensures consistent messaging across popups, emails, and status pages
• Strengthens long-term relationships through proactive communication

Who Should Use It

• SaaS companies needing to manage system outage communication
• Businesses that want to minimise customer frustration during service interruptions
• Teams seeking a fast, simple way to notify users and collect email signups
• Brands looking to pair status page updates with direct system down notifications

Official Gleam Resources

• E-commerce Growth Blog Post – Learn how transparency and timely communication boost customer trust.
• E-commerce Discount Popups Blog Post – Explore how popups can be adapted for urgent notifications.

Frequently Asked Questions